Processing Time
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Orders are processed within 3 business days after payment is received.
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Custom or made-to-order pieces may require additional processing time.
Shipping Rates & Delivery Estimates
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Shipping costs are calculated at checkout based on location and package size.
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Estimated delivery times:
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Domestic (South Africa): 5-7 business days
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International: 7-14 business days (varies by destination)
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Express shipping options are available upon request.
International Shipping
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Buyers are responsible for any customs duties, taxes, or import fees required by their country.
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Shipping times may vary due to customs delays.
Order Tracking
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A tracking number will be provided once your order ships.
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Please allow 48 hours for tracking updates to appear.
Shipping Insurance
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All shipments include basic insurance. Additional insurance is available on request.
Lost or Damaged Packages
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If your order arrives damaged, please contact us within 5 days with photos of the damage.
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Lost shipments will be investigated, and claims may take 4 weeks to resolve.
Returns & Exchanges
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Due to the nature of original artwork, all sales are final.
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If there is an issue with your order, please contact us within 5 days for assistance.